HEALTHCARE

Having LanguageLine on Equiva tablets has been instrumental in helping us improve patient experience and caregiving. Our nurses are especially excited about this. It’s so wonderful for care team members to be empowered to overcome language barriers and communication gaps. I can’t stress enough how important ease-of-use is in these situations. "

— Patient Experience Manager, New York-based ambulatory surgery center

I met the patient at the PHC clinic and helped him use LanguageLine for his appointment. I was able to help him get through his appointment and get his medications. Getting the interpreter on the line was a very easy process. "

— Community Health Worker, Partnership Health Center

We dial in, we select their language, and then we are able to talk with the patient about any questions or treatments and tell them what we are doing. It increases their understanding and our compliance. It also allows us to continue to provide high-quality care to the patient. "

— Nurse Manager, Baptist County Memorial Hospital

The video interpreting solution offered by LanguageLine was critical to communicate with a patient who was deaf during an embolization of an intracranial aneurysm. The LanguageLine video monitor was brought into the neuroradiology operating room to enable communication by my voice and American Sign Language. "

— Barry J Segal MD, Associate Professor of Anesthesiology, Perioperative and Pain Medicine, The Mount Sinai Hospital, New York, NY