In a global economy, software and technology companies face the unique challenge of needing to make their product relevant in numerous languages and cultures. In their quest to grow, they encounter the parallel challenges of accuracy, cost, and speed to market. Selecting a skilled, savvy, and reliable language-services partner will provide a competitive advantage.
For more than three decades, we have proudly been that partner. LanguageLine works closely with our clients' development teams to solve complex challenges, including continuous integration, development, and delivery.
Experience Across Industries
LanguageLine is proud to support more than 30,000 clients, including 74 percent of the Fortune 100. Our experience touches almost every vertical, including:
- SAAS for Business Intelligence, Recruiting, and Human Capital Management (HCM)
- Financial Services
- eLearning (LCMS) and CMS applications
- Financial Software
- Multimedia and Gaming Software
- Healthcare Applications
Total Language Coverage
With decades of experience working with software, training, and tech documents, LanguageLine has unrivaled experience that includes serving thousands of enterprises across the globe.
Strength in numbers
LanguageLine’s parent company, Teleperformance, is the global leader in providing end-to-end digital solutions to the world's largest companies. Teleperformance's 331,000 employees support billions of interactions every year through the use of reliable, flexible, intelligent technological solutions.
Technology is an essential element of high quality, cost effective translation solutions. LanguageLine’s technology tools are second to none. Our complimentary online Translation Portal (LingoNET) makes it extremely easy to dispatch projects and then check their progress. We also utilize Translation Memory technology to reduce costs and CMS integration to streamline workflows.
LanguageLine embraces continuous process improvement, which is why we are both ISO 17100:2015-05 and ISO 9001:2015 certified. We measure all aspects of our performance that impact customer experience, including customer satisfaction, translation accuracy, and on-time delivery. All are in excess of 99.9 percent. We have proven processes, documented workflows, and comprehensive quality assurance procedures in place to ensure that we deliver accurate and culturally appropriate translations each and every time.
We support all standard file formats, including resx, json, php, properties, po, and xlf. Our engineering team can create customer parser non-standard formats. We also provide functional testing of localized software, integration with CMS applications, translation of user documentation and online help, training and enablement, and much more.
Solutions for Every Translation Need
Software and technology organizations have a wide array of translation needs, all of which we handle. These include:
- Website translation
- Localization consulting, including change management and structural design
- Localization engineering
- Technical documentation and online content
- eLearning and training
- Mobile app translation and localization
- Functionality testing
- User testing