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      Contact Us

      Testing & Training

      Measure, develop, and certify interpreter readiness with trusted testing and training solutions

      Satisfy regulatory requirements, improve customer service, and provide the best possible experience.

      Download Brochure

       

      A group of four colleagues gathered around a laptop, smiling and collaborating while taking interpreter training..

      LanguageLine Interpreter Testing & Training: Certified Quality, Proven Results

      • We offer industry-recognized programs to validate and enhance the competence of bilingual staff and interpreters.
      • Our offerings ensure professionals are well-prepared across disciplines.
      • Flexible delivery options are offered—including in-person, phone, and online formats.
      • Successful participants receive certificates of completion.

      LanguageLine® Testing & TrainingSM is unsurpassed in giving you the confidence to measure and develop the language skills of your bilingual staff and interpreters. With the increased demand for equal access to services, our training programs are designed to ensure high-quality bilingual and interpreter standards.

      We focus on developing interpreting skills and knowledge, including the Code of Ethics and Standards of Practice. Enrollees receive a Certificate of Course Completion upon successfully concluding their training. Plus, our innovative, expert-led programs can be delivered in person, by phone, and online—eliminating the need for travel and missed time at work.

      • 0+
        Tests delivered annually to clients across industries
      • 0+
        Quality assessments provided annually to our clients
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        Languages available for training and certification
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      Fundamentals of Interpreting

      A 6-hour online training course with a 3-hour instructor-led audio session of role-playing exercises to further cultivate interpreting skills.

      Learn More
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      Interpreter Readiness

      Assess, measure, and test the readiness of bilingual employees and the competency of interpreters.

      Learn More
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      Language Proficiency

      A comprehensive testing process developed with nearly four decades of experience and externally validated by professional subject-matter experts.

      Learn More
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      Medical Terminology WordBook

      A practical online resource to help interpreters build knowledge and fluency in the medical field.

      Learn More
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      Medical Certification

      A comprehensive assessment that measures the interpreter's skills and level of competence in their knowledge of medical terminology.

      Learn More
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      Advanced Medical Training

      A 40-hour online or onsite course with instructor-led sessions, role-playing exercises, and Q&A to develop interpreting skills and healthcare-specific terminology.

      Learn More

      FAQs

      We offer a comprehensive suite, including:

      • Fundamentals of Interpreting (introductory course with role-play exercises)
      • Interpreter Readiness Assessment (IRA/eIRA) to gauge bilingual readiness
      • Interpreter Skills Test (IST/eIST) for existing interpreters to benchmark skills
      • Language Proficiency Test (LPT/eLPT) using the ILR rating scale
      • Medical Terminology Wordbook for building critical domain-specific vocabulary
      • Medical Certification Test for validating competence in medical interpreting
      • Advanced Medical Training (40-hour online or onsite course with live sessions)
      Tests and training are available via phone, online, or in-person, offering flexibility to accommodate different schedules and needs. 
      All assessments are delivered by highly trained interpreters with professional credentials. Tests are administered over a landline phone to ensure quality and confidentiality. 
      You’ll receive a written performance report, and upon passing skills or certification tests, a Certificate of Competency will be mailed or emailed to you. 
      You can register via the online portal, contact your Account Executive, or reach out directly via email or phone to schedule. Advance notice is required, and rescheduling is possible within policy limits. 
      Front of the brochure

      Find Out More About Testing & Training

      Learn about how our testing and training services can help you get more out of your in-house interpreters and bilingual staff while satisfying compliance requirements. 

      Download Now
      Woman sitting at a computer and enrolling in a training course

      Get Started With Testing & Training

      Ready to give your in-house interpreters and bilingual staff the professional development they need? Sign up for LanguageLine training now. Or choose a time to speak with our experts about how to maximize your staff’s capabilities.

      Contact Us
      • Interpretation
        • On-Demand Services
          • Phone Interpreting
          • Video Remote Interpreting Services
          • Electronic Health Record
          • SIP Connectivity
          • Direct Response
          • Interpreter Quality
          • Implementation Support
        • AI Interpreting
        • LanguageLine® App
        • Sign Language Services
        • OnSite Services
        • Telehealth Interpreting
        • Interpretation Language List
        • Self-Service
      • Translation & Localization
        • Document Translation
        • Localization Services
          • Software & Apps
          • Website Translation
          • eLearning
          • Multimedia
          • Marketing & SEO
        • Language Quality Assurance
        • Content Optimization
          • Document Clarification
          • Document Simplification
        • AI Translation Services
          • Multilingual AI
          • Machine Translation
        • Technology
          • AI Translation App
          • Integrations & Connectors
          • Translation Portal
          • Security
      • AI Solutions
        • AI Interpreting
          • Automated Interpreter Pilot
        • AI Translation
          • AI Translation App
        • Machine Translation
        • Omnichannel Translation
        • Audio Transcription
        • Alternative Format Transcription
      • Testing & Training
        • Fundamentals of Interpreting
        • Language Proficiency
        • Interpreter Readiness
        • Medical Terminology Wordbook
        • Medical Certification
        • Advanced Medical Interpretation
        • Register for Training
        • Testing & Training Bill Pay
      • Industries
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        • Business
        • Government
        • Insurance
        • Contact Centers
        • Education
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        • Legal
        • Manufacturing
        • Non-Profit
        • Gaming
      • Phone Interpreting
      • Video Remote Interpreting
      • Electronic Health Record
      • SIP Connectivity
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      • Interpreter Quality
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      • About Us
        • Who We Are
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        • Our Partners
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        • Billing Questions
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        • Translation Portal
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      Contact Us

      Call us at (800) 752-6096

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