You depend on in-house interpreters and bilingual staff to deliver meaningful access to your limited-English customers. Like all employees, you want to fortify their skills over time. To keep this team high-functioning, you need an independent expert to make sure your interpreters and bilingual staff remain trained and in compliance.
Trainings provided annually
The advantages of LanguageLine® Training℠
LanguageLine’s training solutions are unsurpassed in helping organizations to further develop the skills of their in-house interpreters and bilingual staff. Our services are designed to strengthen the quality of assistance provided by bilingual employees, while fortifying interpreter service standards.
LanguageLine’s courses focus on developing interpreting skills and knowledge, including the Code of Ethics, terminology, and Standards of Practice. Enrollees receive a Certificate of Completion upon successful completion of the course. Our comprehensive content has been developed by interpreter trainers, each with an average of 20 years of industry experience.
What training does LanguageLine offer?
LanguageLine’s innovative, expert-led programs are delivered online, in person and over-the-phone. Participants access the web-based training modules, from any location, at any time, increasing productivity and eliminating the need for travel or missed work time.
Fundamentals of Interpreting: A six-hour web-based course with a three-hour instructor-led phone session consisting of role-playing exercises to develop interpreting skills.
Advanced Medical Training: A 40-hour web-training course with additional instructor-led sessions by phone. Candidates are able to earn 10 Continuing Education units. This course is also available onsite.
Quality assessments delivered annually
Trainings provided annually
Turnaround for test scores
Tests delivered annually
Combined experience of our trainers
As a user, I highly recommend LanguageLine as a means to develop competent, professional interpreters. I applaud LanguageLine for making (training) available in a web-based format that will allows access to high-quality training in a convenient, user-friendly format.
Register for training
Training program participants who are employees of an existing LanguageLine Solutions client can register for a session through their organization. Organizations, or individuals who would like to enhance their credentials, may enroll online.
To schedule a LanguageLine training course or to receive more information, contact your Account Executive or LanguageLine at LLA@LanguageLine.com or (877) 351-6636.
The LanguageLine difference
Our team has more than a century of combined experience providing testing
LanguageLine is able to test in-house interpreters and bilingual staff in 50 languages
You are never alone in your testing program. LanguageLine delivers 24/7 support
Our process is highly efficient, as we provide test results within five working days