Reporting

Our online reporting platform, MyLanguageLine, provides 24-hour insight into your account. Monitor your usage; review calls placed; create, download and schedule analysis reports; and view your invoices -- all to help you increase productivity and manage expenses.

Visit: https://my.languageline.com or click the client icon at the top right of any page and choose “MyLanguageLine.”

Request Access to MyLanguageLine:

  1. Click “Sign Up” on the MyLanguageLine homepage. Complete all account information fields. All entries are kept confidential.
  2. You must use an email address already associated with this account(s). This ensures you authorize access to specific users for your security.
  3. Enter a password with a minimum of six characters including one number and one character for security.
  4. Enter a customer number or client ID associated with this account.
  5. Review the license agreement, click the box to agree, and submit. Once you complete the request, you will receive an email to confirm the email address. Click on the link in the email to confirm.
  6. Customer service will verify, approve and email your account authorization within 48 hours.
  7. Once authorized, login with your email address, password and account number.

Contact your Account Executive or Customer Service at (800) 752-6096 or email myLLSHelp@LanguageLine.com for more information about My.LanguageLine.com

Billing

Pay your bill now online.

Invoices

Update an invoice with a new Purchase Order Number. Email the information to PORenewals@languageline.com

Billing Question?

Please enter your 6-digit Client ID number or 10-digit account number below.

You’ll immediately receive a special tracking number for your inquiry. Please refer to this number whenever you contact us about this specific billing question.