The need for language access has grown unpredictable as our society has become more complex and multilingual. By assisting every individual regardless of their language, culture, or ability, you deliver higher value experiences at the moment of need. The challenge is that these “moments of need” arise with increasing frequency as we become more linguistically diverse. They might surface at a doctor’s office, a school, a bank, or simply on the street.

The advantages of LanguageLine Mobile

The LanguageLine mobile app puts the power of nearly 12,000 interpreters in users’ pockets. It makes professional linguists available on-demand with just the touch of a button.

With a cellular signal or WiFi and a smartphone or tablet, the LanguageLine mobile app allows users to instantly reach a video or audio-only interpreter regardless of location.

LanguageLine’s on-demand mobile interpreting is MDM-compatible and features an intuitive interface, making it easy to deploy across largescale and geographically dispersed teams with minimal training.

240+

Languages available on-demand, including American Sign Language

What are the best uses for on-demand mobile interpreting?

On-demand mobile interpreting is ideal for individuals and teams that are in the field, including:

Service workers
Police officers
Fire departments
Emergency medical technicians (EMTs)
Utility technicians
Visiting nurses
Delivery people

over the phone interpreting with professional interpreters

95%

Video requests fulfilled in video
41

Available languages for video interpretation
4.7

Average client rating for video calls (out of 5)
16.1 sec.

Average connect time for audio calls
24/7

Hours of technical support
12,000

Interpreters available on-demand

We realized after (the last election) that we had a gap, particularly with American Sign Language. We adopted mobile interpreting to overcome language barriers that might arise at the polls. By doing that, it’s taken away all excuses because we want everybody to get out and vote.

Election official in Potter County, Texas

Video interpreting enables American Sign Language communication

LanguageLine on Wheels

understand limited English speakers in 240 languages

LanguageLine’s Interpreter on Wheels® provides effortless movement and mobility to maximize the effectiveness of video interpreting. An adjustable, rolling stand incorporates a secure audio amplification enclosure for the tablet on a tilting head.

Features include:

Sound amplification: A patented audio amplification enclosure that nearly doubles a tablet’s natural volume. No wires, batteries, or charging are required.
Security: The tablet is secured by a modular design that mounts directly to the stand.
Mobility and stability: The rolling cart has a 23-inch base with five wheels and lockable casters for maximum stability and ease of mobility.
Easy assembly: Interpreter on Wheels comes mostly pre-assembled. Final assembly time is approximately 10 minutes per unit. On-site assembly service is available.

‘I see myself’

Watch how a prominent hospital in one of the world’s most diverse regions is deploying mobile interpreting.

We all know that doctors sometimes have difficulty conveying medical terminology to patients. Imagine how insurmountable that challenge must feel when doctor and patient literally speak different languages.

This challenge is particularly acute in California’s Monterey County, an agricultural region where nearly half of the 433,000 residents speak a language other than English at home. Of the county’s 177,000 Spanish speakers, 56 percent are considered limited English proficient.

Community Hospital of the Monterey Peninsula has had to be creative in addressing this challenge, which is why they were among the nation’s earliest adopters in implementing on-demand mobile interpreting.

The LanguageLine Solutions difference
Learn more about LanguageLine Mobile Interpreting

World-class linguists

We search the globe for the finest interpreters, then provide continuous training and education
Implementation support

We provide assistance with the installation and optimization of your language-access program
Full compliance

Our high-quality video complies with ACA Section 1557 and HIPAA
Constant connectivity

LanguageLine Video can be accessed via WiFi or cellular networks