Government

Q: What translation language combinations are supported?

LanguageLine supports over 580 translation and interpreting language combinations for government agencies, covering a broad range of spoken and written languages needed to serve diverse communities.

Q: Are LanguageLine's interpretation services available around the clock?

Yes. Phone and video interpreting services are available 24 hours a day, 7 days a week, so government organizations can support constituents at any time.

Q: Can I get in-person interpreting?

Yes. Onsite interpreting is available for meetings, events, court proceedings, and other situations where in-person language support is needed.

Q: Do you handle certification and legal translation?

Yes. LanguageLine provides certified translations of official documents, including legal materials, prepared by professional linguists to support regulatory and compliance requirements.

Q: Does LanguageLine provide staff training for bilingual employees?

Yes. LanguageLine offers language proficiency testing and interpreter training in more than 50 languages to help qualify and develop bilingual staff working in government agencies.

Trusted Language Services Partner for Government Agencies

24/7 Language Access: Serve constituents anytime with interpreting and translation in 580+ language combinations.
Flexible Interpreter Options: Over-the-Phone (OPI), Video Remote (VRI), and Onsite Interpreters available for government agencies.
Certified Translation Services: Public notices, websites, legal documents, and official materials translated by professional linguists and issued as certified translations for compliance.
Bilingual Staff Support: Testing and training programs in 50+ languages to qualify public employees as interpreters.

Growing diversity and evolving language access requirements are challenging agencies as they work to serve diverse communities. LanguageLine helps agencies maximize existing bilingual staff while filling gaps with qualified interpreters and certified translations for official use. Trusted by Homeland Security and hundreds of public safety, social services, public health, K-12 schools, and non-profits across North America, we deliver government interpreting and translation services that ensure compliance, accessibility, and clear communication.

35,000+

Professionally trained linguists
98%

Year-over-year client retention rate
580+

Language combinations supported by our professionally trained linguists

ON-DEMAND INTERPRETING

Say Hello to Total Understanding in Seconds, 24/7

Our expert phone interpreters can help you enroll a child in school, answer 3-1-1 calls, or conduct outbound contact tracing. The LanguageLine^® App connects your team to 20,000+ worldwide interpreters from most digital devices. Plus, our video interpreters use visual cues and facial expressions to build trust, reduce misunderstandings, and provide a better experience.

A smiling LanguageLine interpreter and an LEP caller in a video session on an ipad with an iphone showing the dialin to LanguageLine in the foreground

Brochure

Find Out More About On-Demand Interpreting

Learn how our On-Demand audio and video interpreting can help you provide better customer service while boosting employee productivity and reducing costs.

Two women working together on paperwork with a video interpreter helping facilitate the conversation

Testing & Training

Ensure your Bilingual and Interpreter Staff Are Prepared to Serve

Make sure your team has the language skills they need to assist the public and support compliance with LanguageLine^® Testing & Training^SM. Our language proficiency test provides a consistent measure of fluency across languages. Plus, our training enables career development for your staff interpreters in 50+ languages.

ONSITE SERVICES

In-Person Interpretation for Total Understanding

Expert interpretation is ideal for medical services, legal proceedings, community meetings and events, and other important encounters. With LanguageLine^® OnSite^SM you can schedule in-person and online appointments with 12,000+ professionally trained interpreters fluent in 135+ languages.

Four people in an official meeting with an interpreter present to facilitate communication

Increase Translation Quality and Reduce Costs in 580+ Language Combinations

Translation Services

We can translate your printed materials including public notices, reports, legal documents, websites, and more. All in 580+ language combinations.

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Localization Services

Localization makes your services more relevant to target constituents. We can localize your content for specific language and cultural sensitivities to provide a natural experience for the populations you serve.

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FAQs

What translation language combinations are supported?

Over 580 translation / interpreting combinations are available

Are LanguageLine's interpretation services available around the clock?

Yes phone and video interpreting are offered 24-hours a day.

Can I get in-person interpreting?

Yes onsite interpreting is available for meetings, events, courts, and any other needs.

Do you handle certification and legal translation?

Yes certified documents including legal materials are translated by professional linguists.

Does LanguageLine provide staff training for bilingual employees?

Yes proficiency tests and training are provided in more than 50 languages.

Let’s Talk Solutions

Learn how to eliminate language barriers and ensure meaningful access to your organization’s services. You can read our Government brochure or choose a time to speak with our experts about solving your language access challenges.

Diversity is growing throughout our state. LanguageLine has been an invaluable resource in making our communities safer for all people. "

— State of Minnesota Spokesperson

What a 9-1-1 call taker is concerned about is getting help to that caller as quickly as possible. So anything like LanguageLine that helps remove any kind of burden from a caller is a good thing. "

— E-9-1-1 Director, Greenville County

Toronto is known for its inclusion. We want our 9-1-1 service to be an extension of this. That’s why being able to provide assistance in so many languages is vital. We want to be there for our residents and visitors under every circumstance, including situations that may be among the most challenging of their lives. "

— Spokesperson, Toronto 9-1-1

Resource Center

Overcome Language Barriers in Government

Tap into a wide range of free resources to help your organization construct and launch a comprehensive language access solution for your constituents and clients. These eBooks, guides, webinars, and videos will provide the insights and information you need to learn more and get started.

Interpreting and Translation Services for Public Sector Agencies