You depend on your in-house interpreters and bilingual staff to deliver meaningful access to your limited-English customers. You need to be assured of the proficiency of your team’s bilingual and interpretation skills. You may also need to test before you bring on a new hire to ensure his or her fluency in English and a second language.
Tests delivered annually in more than 50 languages
The advantages of LanguageLine® Testing℠
Our clients all have a similar goal: to mitigate the risk of misunderstandings and costly mistakes. To do this, they must be able to depend on the fluency of their bilingual staff and in-house interpreters.
LanguageLine’s tests were developed internally by the industry’s top language professionals. They were then externally validated by independent experts from the most prestigious language education programs in the world.
What tests does LanguageLine offer?
LanguageLine offers the following tests for assessment, evaluation, and documentation of bilingual/interpreting staff or candidates for hire:
- Language Proficiency Test and eLanguage Proficiency Test
Level of fluency in English or another language in general context.
- Interpreter Readiness Assessment
Assesses the bilingual candidate’s aptitude for interpreting based on a brief evaluation of fluency and conversion skills.
- Medical Certification Test
Knowledge of medical terminology and advanced interpreting skills for trained and experienced medical interpreters.
Tests delivered annually
Quality assessments delivered annually
Trainings given each year
Years combined experience of our testers
Turnaround for test scores
We are very pleased to be a partner with LanguageLine to assess the language proficiency of our call center and retail pre-hire candidates and employees. Their Language Proficiency Test is a perfect language assessment.
Schedule a test
Increase customer and patient satisfaction, build trust, and ensure understanding when your staff can successfully communicate in the languages your communities understand.
Our assessments are designed to evaluate bilingual staff language proficiency and interpreting skills in a variety of fields such as medical, insurance, finance, legal, and public service. Tests are conducted via a landline phone by examiners with expert proficiency in the target language and in English.
The LanguageLine difference
Our process is highly efficient, as we provide test results within five working days
Our team has more than a century of combined experience providing testing
LanguageLine is able to test in-house interpreters and bilingual staff in 50 languages
You are never alone in your testing program. LanguageLine delivers 24/7 support