You depend on your in-house interpreters and bilingual staff to deliver meaningful access to your limited-English customers. You need to be assured of the proficiency of your team’s bilingual and interpretation skills. You may also need to test before you bring on a new hire to ensure his or her fluency in English and a second language.
The advantages of LanguageLine® Testing℠
Our clients all have a similar goal: to mitigate the risk of misunderstandings and costly mistakes. To do this, they must be able to depend on the fluency of their bilingual staff and in-house interpreters.
LanguageLine’s tests were developed internally by the industry’s top language professionals. They were then externally validated by independent experts from the most prestigious language education programs in the world.
Tests delivered annually in more than 50 languages
What tests does LanguageLine offer?
LanguageLine offers the following tests for assessment, evaluation, and documentation of bilingual/interpreting staff or candidates for hire:
- Language Proficiency Test and eLanguage Proficiency Test
Level of fluency in English or another language in general context.
- Interpreter Readiness Assessment
Assesses the bilingual candidate’s aptitude for interpreting based on a brief evaluation of fluency and conversion skills.
- Medical Certification Test
Knowledge of medical terminology and advanced interpreting skills for trained and experienced medical interpreters.
12,800Tests delivered annually
760+Quality assessments delivered annually
420+Trainings given each year
100Years combined experience of our testers
5 daysTurnaround for test scores
We are very pleased to be a partner with LanguageLine to assess the language proficiency of our call center and retail pre-hire candidates and employees. Their Language Proficiency Test is a perfect language assessment.T-Mobile
Schedule a test
Increase customer and patient satisfaction, build trust, and ensure understanding when your staff can successfully communicate in the languages your communities understand.
Our assessments are designed to evaluate bilingual staff language proficiency and interpreting skills in a variety of fields such as medical, insurance, finance, legal, and public service. Tests are conducted via a landline phone by examiners with expert proficiency in the target language and in English.
The LanguageLine difference
Quick turnaroundOur process is highly efficient, as we provide test results within five working days
Unmatched experienceOur team has more than a century of combined experience providing testing
Language breadthLanguageLine is able to test in-house interpreters and bilingual staff in 50 languages
Round-the-clock supportYou are never alone in your testing program. LanguageLine delivers 24/7 support
LanguageLine® Testing and Training℠
See how LanguageLine empowers your organization’s interpretation staff, mitigating risks and reducing the chance of costly mistakes.