ON-DEMAND VIDEO INTERPRETING

We search the globe for the finest interpreters, then provide continuous training and education. Our expert video interpreters are intensely vetted, trained, and monitored to ensure linguistic quality and excellence.

They meet the industry’s highest standards, earning the privilege to interpret for our clients and the communities they serve.

We provide assistance with the installation and optimization of your language-access program including video interpreting across all modalities, from the LanguageLine App to telehealth, virtual meetings, EHR integrations and more.

Our dedicated implementation team promotes language services and trains your staff to easily access a video interpreter. 

LanguageLine helps protect your organization by making it easier for you to adhere to federal laws and regulations. We’ll remove barriers to communication, so your organization complies with:

• Section 1557 of the Patient Protection and
  Affordable Care Act (PPACA)
  Title VI of the Civil Rights Act of 1964
• Right to Financial Privacy Act of 1978 (RFPA)
• Americans with Disabilities Act of 1990 (ADA)
• Health Insurance Portability and accountability Act of 1996 (HIPAA)
  Gramm-Leach-Bliley Act of 1999 (GLBA)
• Fraud, Waste, and Abuse (FWA)
• Equal Employment Opportunity Commission (EEOC)

InSight can be accessed through the LanguageLine App via WiFi or cellular networks on  many popular digital devices including iOS, Android, and PCs.

Empower your frontline staff with easy access to LanguageLine^® Certified^SM Interpreters from most digital devices. The LanguageLine App not only increases productivity and saves team members time, it helps improve your customer or patient experience.

Integrate LanguageLine Video Interpreting into many leading business platforms:

• Using Session Initiated Protocol (SIP) connectivity, integrate the app within a wide range of equipment such as airport kiosks and hospital bedside devices
• Our secure electronic health record (EHR) system integrations allow healthcare providers to harmonize data collection with interpreting sessions providing workflow efficiencies for clinicians and administrators

Video Remote Interpreting is a secure, on-demand service that enables real-time visual interpretation using videoconferencing technology—so people who don't share the same language can communicate face-to-face with a remote video interpreter.

• Delivers real-time interpreting without delays
• Preserves visual cues and facial expressions for improved understanding
• Helps build trust and reduce misunderstandings in sensitive interactions

LanguageLine offers interpreting in 40+ top languages, including American Sign Language (ASL) and British Sign Language (BSL).

• Scalability: Designed to meet unpredictable demand with ease
• Security: Engineered to protect sensitive information and support regulatory compliance
• Technology: Powered by innovative video platforms and integrations.