Global leader in over-the-phone interpreting proud to implement modern, cutting-edge solution

MONTEREY, Calif., Dec. 13, 2013 /PRNewswire/ – LanguageLine Solutions®, the global leader in over-the-phone interpreting, has partnered with Interpreter Intelligence to offer the Intelligence Scheduling System™ to support its onsite interpreting business. Anticipating the growth in the onsite interpreting market that enables communication with limited English speakers and Deaf and Hard-of-Hearing individuals, LanguageLine Solutions has deployed the advanced software solution to meet their clients’ needs and support the future demand.

State of Oregon Approves New Web-Based Interpreting Training Program from LanguageLine Academy ^SM 

--Medical Interpreter Qualification and Certification required at 15 new Coordinated Care Organizations Serving Patients on the Oregon Health Plan --

MONTEREY, Calif., August 28, 2013 – A new web-based interpreting training program developed by LanguageLine Academy has met the standards to train healthcare interpreters in Oregon. The state requires interpreters be qualified and certified to work at the 15 newly created Coordinated Care Organizations (CCO’s) serving people on the Oregon Health Plan. The Academy is the external testing and training arm of the global leader in language access, LanguageLine Solutions ^SM.

BY ASHLEY MAX

Entrepreneur Magazine

The inspiration for LanguageLine Solutions® came with a 911 phone call more than 30 years ago when police officer Jeff Munks responded to a call from a man who didn't speak English. It wasn't until Munks arrived on the scene that he understood that the caller's son was having a medical emergency.

Through an agreement with LanguageLine Solutions, Presence Covenant Hospital adds 24/7 on demand video remote interpreting services to help patients communicate with the medical staff.

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LanguageLine Solutions, the global leader in language access solutions to Fortune 500 companies, healthcare organizations and government agencies, announced its participation in the upcoming HDI 2013 Conference and Expo in Las Vegas, April 16-19, 2013.

NBC Bay Area News, in San Jose, California, reports on the LanguageLine Solutions Mobile Interpreter app for smart phones. President and CEO, Scott Klein, is interviewed about the impact of emerging mobile technology on over-the-phone translation industry and the importance of effective communication.

Language Line Services, the No. 1 provider of interpreters and translation services in the country and world, today announced its new name, LanguageLine Solutions®.

LanguageLine Solutions, the number one provider of interpretation and translation services across all types of businesses, in the more than $20 billion interpreter and translation industry, today announced it has acquired competitor Pacific Interpreters, a nearly $50 million provider of language services to the healthcare industry from private equity firm Sterling Partners. The combination of these two organizations, with total annual revenue approaching $300 million, will form the nation's largest interpretation provider for hospitals, medical practice groups, clinics and emergency rooms.

MONTEREY, Calif. | September 19, 2012 — LanguageLine Solutions, the global market leader in interpretation and translation services, today presented the Insurance Corporation of British Columbia (ICBC) with the LanguageLine Solutions Diversity and Multiculturalism Award.
“We’re proud to be recognized for our commitment to better serve all our customers and the community,” said Sharon Craver, ICBC contact centres and operations director. “We care about our customers and with the help of LanguageLine Solutions, we’re able to create a more comfortable environment that allows our customers to speak with our staff and ask questions in the language of their choice.”
LanguageLine Solutions looked at the breadth and depth of the language access programs and policies of its thousands of customers and selected ICBC for best demonstrating the diversity and multiculturalism criteria, including: