There are 192 languages spoken at home in the New York metro area, and the number is expected to climb. Providing a meaningful experience in a hospital setting for those who don’t speak English as a primary language starts with interpretation.
The Mount Sinai Hospital in Manhattan found that their medical staff required more convenient and rapid means of fully explaining important information to their limited-English proficient (LEP) patients. For this reason, they implemented on- demand mobile interpreting, putting the power of more than 10,000 interpreters on their caregivers’ smartphones.
In this case study, you will learn: