<img src="//bat.bing.com/action/0?ti=5257384&amp;Ver=2" height="0" width="0" style="display:none; visibility: hidden;"> Case Study: The Mount Sinai Hospital & On-Demand Mobile Interpreting

Improving Patient Care with On-Demand Mobile Interpreting

How the Mount Sinai Hospital Increases Patient Satisfaction with Mobile Interpreting

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There are 192 languages spoken at home in the New York metro area, and the number is expected to climb. Providing a meaningful experience in a hospital setting for those who don’t speak English as a primary language starts with interpretation.

The Mount Sinai Hospital in Manhattan found that their medical staff required more convenient and rapid means of fully explaining important information to their limited-English proficient (LEP) patients. For this reason, they implemented on- demand mobile interpreting, putting the power of more than 10,000 interpreters on their caregivers’ smartphones.

In this case study, you will learn:

  • The significant impact that mobile interpreting has on Mount Sinai patients’ experiences.
  • How smartphones and tablets make it easier for medical staff to communicate with multilingual patients.
  • The time that medical professionals can save by having access to a qualified interpreter at a moment’s notice.
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